Shipping policy

Finish Line Cycles Shipping Policy

Effective as of: 1 August 2025

Welcome to Finish Line Cycles, your go-to destination for online purchases. We are committed to offering you an exceptional shopping experience. This Shipping Policy is designed to provide a comprehensive overview of our shipping procedures, ensuring you understand what to expect when ordering from us.

Processing of Orders

  • Business Operations: We endeavor to process and ship orders within one business day following the confirmation of your payment, excluding weekends and public holidays.
  • Expedited Processing: Orders placed before 1 PM will be prioritized for same-day processing and dispatch, enhancing your shopping convenience.

Shipping Costs and Timelines

Our shipping fees vary based on the products you select:

  • Accessories: A standard shipping charge of R99 is applied on all orders with an estimated delivery period of 2-4 business days
  • Bicycles: Shipping for these items is set at R500, also with a delivery window of 2-4 business days. Free Shipping will applied on orders over R5000
  • Combined Orders: Enjoy complimentary shipping on all orders over R5000

Tracking Your Order

  • Stay Informed: After your order is dispatched, we will provide you with a confirmation email that includes a tracking number, enabling you to monitor the delivery progress and estimate arrival.

Delivery Method

  • Reliable Couriers: We collaborate with established courier companies to ensure your order arrives safely and promptly.
  • Accuracy in Shipping Details: To avoid any hiccups in delivery, please verify your shipping address for accuracy during the checkout process.

Customer Support

Our Appreciation

Your support is highly valued at Finish Line Cycles. We are dedicated to making your shopping experience seamless and pleasant. We thank you for choosing Finish Line Cycles for your online purchases and look forward to serving you!

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